Onboarding Central (1)
 

Welcome to your go‑to hub for getting started, scaling smart, and staying supported every step of the way.

 
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Emails & access-1

Step by Step Guide

STEP 1

1. EMAILS & ACCESS

First Things First...

Communication: Head to your inbox and look for two emails we’ve sent you — they include your startup essentials: passwords, resources, and everything you need to hit the ground running.

Subject lines: "The Next Steps with Hydreight" & "Meet the Success Team" 

STEP 2

Foundations

:rocket: Kickstart Your Success! Join our Business Success Team for a small-group Foundations Call — your roadmap to getting up and running fast. We’ll walk through how to use our key resources strategically so you can maximize your ramp-up and start strong!

Schedule your one-time session Watch the Recording
Recording

This recording is designed to give you the same valuable information we share during our live Foundations Call. While you’ll get all the key details here, we always recommend attending the live session when possible — it’s a great opportunity to meet the Business Success Team face to face, ask questions in real time, and make sure you’re starting off fully supported.

STEP 3

Onboarding

FIRST: Get plugging on your in App Onboarding Checklists (BA & CSP profiles) 

SERIES: Be sure to complete these videos prior to moving on to the next step. 

Passcode for Hydreight App Overview: Rs2b^93R

Register for an Upcoming Live Onboarding WEBINAR:

Thursdays @ 12pm EST

Register Here!
STEP 4

Medical & CORE Ordering

IMPORTANT "How To" videos created for 49 states.
CALIFORNIA - scroll up to your button and for your state specific resource.  

Get Set Up!

Olympia (Vendor) 

To begin purchasing Olympia vitamins, please complete the updated account registration form.

📝 A new form is required for all accounts.

⚠️ Important: Olympia currently needs 7–21 business days to process new account requests.

UPS Access Point Deliveries

  • If you plan to use a UPS Access Point located inside another retail store (e.g., CVS), Olympia will review your submission and decide whether delivery is feasible.

  • Before listing a UPS Access Point, please contact the location directly to confirm they can accept cold-shipped items (required for vitamin orders).

  • This applies to all UPS Access Point deliveries.

STEP 5

Branding and Marketing 

Please note: Your focus should center around your ONBOARDING tasks and checklists. 

 

STEP 6

Live Support Q&As

STEP 7

Booking Flow Training

STEP 8

Account Review & GO LIVE!

At this point you should have as many checklist items COMPLETED on your own BEFORE setting up your account review with our Onboarding Specialists. 
Bring all of your remaining questions, concerns and roadblocks to your Account Review to make the most out of your 1x1 support session. 

Schedule 1x1 with Brianne Schedule 1x1 with Shweta
Ongoing Education & Support

Essential Resources 

2-Jul-15-2025-03-50-19-9737-PM
3-Jul-15-2025-03-50-32-8749-PM

Welcome to Hydreight!

By joining the Healthcare Prosoft GPO Network and Hydreight platform, you gain access to:

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