Events

 If you would like to promote your event through the app, you can create it in the Back Office by navigating to Client View > Event.

Once the event is published, it will appear in the Event section of the app for Hydreight clients within your state. Clients will be able to view the event the next time they log in, and it will remain visible until the event date.

This is a great way to increase visibility and help local clients discover your upcoming event. 

 We recommend offering on-the-spot services during your event whenever possible. This allows you to begin the in-session consultation immediately and send the service request to available Hydreight healthcare providers (HCPs) in your state.

Providing same-day services can help create a better client experience and maximize the success of your event. 

 If you plan to host an event in a state other than your primary operating state, please submit a support ticket at least one business day before your event. If your event is scheduled for a weekend, please submit your ticket by Friday.

This allows our team to temporarily update your operating state so that healthcare providers (HCPs) licensed in the event's state can be assigned to your business and receive consultation requests during the event.

Submitting your request in advance helps ensure everything is in place before your event begins. 

• Event name
• Event date(s)
• Event address
• Business Associate (BA) business name
• Name(s) and address(es) of the Service Provider(s) (SPs) who will be providing services at the event